Terms of service
Last updated: November 10, 2026
1. Who we are
This website, bomeva.com, and the BOMEVA brand are operated by Property Partners Limited, a limited company registered in Hong Kong (company number 76218984), with its address at Unit 1603, 16th Floor, The L. Plaza, 367-375 Queen's Road Central, Sheung Wan, Hong Kong ("BOMEVA", "we", "us", "our"). You can contact us at contact@bomeva.com.
By visiting this website or placing an order, you agree to these Terms of Service and our Refund Policy and Privacy Policy. If you do not agree, please do not use the website.
2. Products and prices
We sell comfort products such as seat and lumbar cushions. Prices are shown in US dollars and may change without notice. We try to display our products and their colors as accurately as possible, but we cannot guarantee that your screen will show them exactly. If we find an error in the price or description of a product, we may cancel the order and refund you in full.
Our products are comfort products. They are not medical devices and are not intended to diagnose, treat, cure or prevent any condition. If you have back pain or a medical condition, please consult a healthcare professional.
3. Orders and payment
Placing an order is an offer to buy. We may accept or decline it, for example because of stock availability, suspected fraud or a pricing error. An order is accepted when we send you a shipping confirmation. Payment is processed securely at checkout through Shopify and its payment partners. We do not store your full payment card details.
4. Shipping and delivery
Estimated delivery times are shown at checkout and are not guaranteed. Delays can happen because of carriers, customs or other events outside our control. Risk of loss passes to you when the order is delivered to the address you gave us. Please check your shipping address carefully before you pay.
5. Taxes and duties
Applicable taxes are shown at checkout where required. Depending on your country, customs duties or import taxes may be charged by the carrier or customs authority on delivery. You are responsible for any such charges.
6. Returns and refunds
Returns and refunds are governed by our Refund Policy.
7. Intellectual property
All content on this website, including the BOMEVA name, logo, text, images and designs, belongs to us or our licensors and may not be copied or used without our written permission.
8. Disclaimers and limitation of liability
To the fullest extent permitted by law, we provide the website and our products without any warranty other than those that cannot be excluded by law, and we are not liable for indirect or consequential losses. Our total liability for any claim relating to an order is limited to the amount you paid for that order. Nothing in these terms limits any right you have under mandatory consumer protection laws where you live, or our liability where the law does not allow it to be limited.
9. Governing law
These terms are governed by the laws of the Hong Kong Special Administrative Region, without prejudice to any mandatory consumer protection rights you have under the laws of the country where you live.
10. Changes
We may update these terms from time to time. The version published on this website at the time of your order applies to that order.
11. Contact
Property Partners Limited, trading as BOMEVA
Unit 1603, 16th Floor, The L. Plaza, 367-375 Queen's Road Central, Sheung Wan, Hong Kong
Email: contact@bomeva.com